Shipping Policy

Herbal King

At Herbal King, we are committed to delivering your orders safely and on time. This Shipping Policy explains our order processing, shipping timelines, delivery process, and other important shipping-related information.

1. Order Processing

All orders are processed after successful order confirmation and payment verification. Orders are usually processed within 1–3 business days excluding Sundays and public holidays.

During high-demand periods, sales events, or unexpected operational situations, processing times may be slightly delayed.

2. Estimated Delivery Time

Delivery timelines may vary depending on your location, courier partner availability, and external factors.

Metro Cities: 3–7 Business Days
Other Locations: 5–10 Business Days
Remote Areas: Delivery may take longer depending on courier availability

3. Shipping Charges

Shipping charges, if applicable, will be displayed during checkout before payment confirmation.

Herbal King may occasionally offer free shipping promotions on selected products or orders.

4. Order Tracking

Once your order is shipped, tracking details may be shared through SMS, email, or WhatsApp, depending on the information provided during checkout.

5. Delivery Delays

While we strive to ensure timely delivery, delays may occur due to weather conditions, courier delays, public holidays, transportation issues, or unforeseen circumstances beyond our control.

Herbal King shall not be held responsible for delays caused by third-party courier or logistics partners.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping details, including name, address, phone number, and PIN code during checkout.

Herbal King will not be responsible for failed deliveries caused by incorrect or incomplete address information provided by the customer.

7. Failed Delivery Attempts

Courier partners may attempt delivery multiple times. If delivery fails due to customer unavailability or incorrect contact details, the package may be returned to us.

8. Shipping Availability

Currently, Herbal King primarily ships within India. International shipping availability may vary depending on operational capabilities and courier support.

9. Changes to Shipping Policy

Herbal King reserves the right to update or modify this Shipping Policy at any time without prior notice.

10. Contact Us

For shipping-related questions or assistance, please contact us:

Brand Name: Herbal King

Owner Name: Kaushik Paul

📞 +91 86174 10985

📧 contact@herbalking.store